Duroply Industries: SAP Business One Implementation Case Study
Trusted SAP B1 and LNSEL for their ERP solution
“That’s when we realized operations had truly changed. The most important one was the December 31st night party everyone reached on time.
Nobody was stuck in the office.” – Akhilesh Chitlangia, MD & CEO, Duroply Industries Limited
About Duroply
- Since 1957 -nearly seven decades in plywood and veneer
- 20+ offices across India
- 2000+ channel partners in its dealer network
- Works closely with architects, designers, dealers, and contractors
- Makes plywood, blockboards, doors, and decorative veneers
- Known for durability, quality wood, and sustainable manufacturing
Duroply Industries Limited is one of India’s most trusted plywood and veneer manufacturers, with a legacy going back to 1957. Headquartered in Kolkata, the brand builds products for residential and commercial interiors.
What Was Slowing Them Down
In Mr. Chitlangia’s words, three things stood out:
- Speed. The system slowed to a crawl on large data volumes. Reports took time. So did everything else.
- Bugs. The older systems were right for their time, but the team was running into a lot of them.
- Late nights. Month-end meant the finance team stayed back till the work was done. Long hours became part of the routine.
Underneath sat a poor user experience. His exact phrase: “very, very poor.” People spent more time fighting the software than using it.
The real cost showed up at month-end. Billing dragged past working hours. The finance team’s 31st of December was spent at a desk, not at the party.
3 Years of Work in 10 Months
A rollout across 20+ offices and thousands of channel partners is normally a two-to-three year project. The data volume alone makes it heavy.
Duroply’s went live in 10 months.
Not by cutting scope. The client came in with clean data, clear processes, and a team that stayed involved from day one which is rarer than it sounds and made the difference to the timeline.
What Changed After SAP B1
The first month-end after go-live, billing was closed by 7 PM on the last day of the month. Mr. Chitlangia called it a major achievement. Here’s what else the team saw:
- Bugs stopped being a daily problem. What used to be a regular complaint went away and the team stopped losing hours to workarounds and manual fixes.
- The system runs fast. Hit Enter, it saves. No loading wheel spinning on screen while people wait.
- User experience saw the biggest jump. The team went from avoiding the system to relying on it.
- Earlier, pulling a report meant waiting. Now the numbers are on screen when the team needs them.
- December 31st, the finance team made it to the party on time. Nobody was left behind finishing the month-end at the office
In theClient's Words
“Speed and bugs were our two biggest pain points. Our old systems were right for their time, but the user experience had become very poor, and month-end meant long hours for the team.
That has changed. The first month after go-live, our billing closed by 7 o’clock on the last day. The user experience is a hundred percent better — you can ask any of our users. Working with Lee & Nee has been a good experience, and we’re happy with where we are today.”
– Akhilesh Chitlangia, MD & CEO, Duroply Industries Limited
About LEE & NEE SOFTWARE (EXPORTS) LTD.
Your Trusted ERP & Digital Solution Partner
Kolkata-headquartered, ISO 9001 & 27001 certified, and 150+ people strong. We build ERP systems SAP B1 and BizERP along with digital marketing, cloud, HRMS & payroll, mobile apps, and process automation. 10,000+ projects delivered to around 5000+ clients across India and beyond.
