Case Study For Quest Mall

Name of Mobile Applications made: 

Quest Mall – Luxury Lifestyle

About the company

Quest Mall is a luxury retail & fine dining mall by RP – Sanjiv Goenka Group located at the heart of the city, Kolkata with multiple luxury brands. High end brands like Gucci, Jimmy Choo, Bally, Armani, Estee Lauder, Rosso Brunello & many more have their stores in Quest Mall.

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App Solutions:

  • Highly developed interface which is easily accessible & simple to use for enhanced user engagement. 
  • Multiple features included such as Dine & Win, parking payment, stores & restaurants details are added for better user benefits. 
  • Promotion & Sales of Stores & Restaurants are made easier with App – based offers
  • The app is developed for cross platforms (both Android and iOS) in the latest technology  using Flutter.
  • Enhanced the user experience with modern, beautiful design and smooth interface for mobile app & website too.

We are also in the contract of annual support for the project that includes regular monitoring of all kinds of updates. 

Enhanced Functionalities:

Store Details: Details like store timing, store location,  contact details of all the stores are kept in the app. The stores are segmented by categories & subcategories. It also allows the user to see the new stores that have opened in Quest Mall. 

Dine & Win: A unique feature which works as a promotional and customer engagement tool & allows users to win discounts on dining by generating a unique code for each user. 

App only Offers: The app lets the users enjoy numerous offers across different brands by generating unique code for each user. 

Parking Payment: To avoid the queue & to save necessary time, this app enables users to pay the vehicle parking charges online through QR code. Each transaction details will be kept on transaction history which can be viewed any time.

Events Details: All the upcoming events are listed in the app so that the users can check easily. 

Easy customer feedback & grievance registration: The app has a special feature which enables customers who visit the mall to write their feedback, suggestions & register if any grievances they have on different categories of service. This way the mall authority can easily get a knowledge of customer satisfaction, disappointments & chances of improvement increases.

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Acupressure is a vast subject & consists of a number of categories & subcategories & treatment therapies. We had a huge amount of guidance literature which helped us understand which particular therapy is needed for this particular disease. During the time of lockdown, it had become really inconvenient for us to select the right literature from multiple options. We needed a one-stop solution where we could find all the data together and operate it systematically. With the help of the Trinity Saltlake Kreation app, it has become really easy for us to treat patients. This app is a super time saver. In emergency cases, we can act fast and confidently as we don’t need to open books or e-books to know which therapy is needed for which disease. Now we don’t need to carry our books every time we travel out of the city. We heartily thank team Lee & Nee Softwares for understanding our needs and coming up with an amazing mobile app solution for us.“ 

– Ms. Neelam Bubna

About LNSEL

Lee & Nee Softwares (Exports), a leading software company in the Eastern India takes your business to the next level with fast and cost-effective mobile app creation for every user at every platform, with an objective to deliver your products or services in the global market. We promise to provide our clients with user-centric Mobile Apps Solutions along with other services like ERP, SAP B1, Digital Marketing & Web Development for the growth of their business.

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